Creating Sales Requires Creativity
A cartoon in The New Yorker magazine showed two assistants preparing a conference room. One says to the other, “And don’t forget the little notepads in case one of them has an idea.” Good ideas in...
View ArticleHarvey Mackay’s Negotiation Strategies
The single biggest tool in any negotiation is the ability to get up and walk away from the table without a deal. Never accept any proposal immediately, no matter how good it sounds. Never negotiate...
View ArticleJob Hunt Got You Down? | Best Business Book
The average person will have at least three career changes and ten different jobs by age thirty-eight. In this era of downsizing and outsourcing, you can never be sure your job will still exist in...
View ArticleThe Power Rx of Attitude
The late Norman Cousins was a famous magazine editor of the Saturday Review and an acclaimed book author when, at midlife, he came down with what doctors believed was an incurable illness....
View ArticleThe Spin-To-Win Habit
In sales networking, contact vitality depends on finding ways to stay in touch. For the first 25 years of my career, I would spend each Sunday night doing what I call Spin-to-Win. I’d flip through...
View ArticleArrogance: The 7 Deadly Signs
Here is my watch list for the seven deadly signs of salesperson arrogance: 1. “Our product sells itself” 2. “The only people on our sales team who matter to me are my superiors or at least my equals”...
View ArticleSharing knowledge leads to better decisions
Do you have a tough decision to make? Or are you trying to build consensus among other employees? If so, you might want to follow the way bees make their decisions, because according to researchers,...
View ArticleGet ahead of your dreams to get ahead in business
I am constantly asked the question, “What does it take to get ahead?” Sure you have to work hard, but there are a lot of other factors. Investor’s Business Daily identified 10 traits for turning your...
View ArticleStreet-smart ideas #3
A couple years ago, I wrote two columns on street smarts which really resonated with readers. They asked for more! Drawing on what I’ve learned over many decades in business, I just barely scratched...
View ArticleHow to overcome the jitters and not choke
I recently came across a graduation speech by the valedictorian of a university law school. He began his remarks by acknowledging that he had difficulty deciding what “wisdom” to impart to his fellow...
View ArticleStand out at work
There’s an old joke about farmers: They are “outstanding” in their fields. Or is it “out, standing” in their fields? If you want to be outstanding in your field, you probably don’t have acres of land...
View ArticleCustomize your customer service
If you’ve ever had anything custom-made, you can relate to how satisfying the experience can be. Whether it’s a new house, a tailor-made shirt, or even a special sandwich, getting exactly what you...
View ArticleThe awesome dividend of self discipline
Denver Bronco quarterback Peyton Manning’s determination to win Super Bowl 50 against the favored Carolina Panthers was riveting. It reminded me of an earlier quote from him: “Being there every week...
View ArticleA sense of humor is no joke
There is an Apache legend that the creator gave human beings the ability to talk and to run, and to look at things. But in addition, the legend says he was not satisfied until he also gave them the...
View ArticleCreativity can be a life-saver
We take many everyday items for granted, but when these items were introduced to the market, they were anything but ordinary. Have you ever wondered how you got along without a specific product, a...
View ArticleHow to set your voice free
When I was embarking on my “second career,” public speaking, I had a little experience under my belt – member of a Toastmasters group, graduate of Dale Carnegie and a long list of speeches I’d made to...
View ArticleSharing knowledge leads to better decisions
Do you have a tough decision to make? Or are you trying to build consensus among other employees? If so, you might want to follow the way bees make their decisions, because according to researchers,...
View ArticleGet ahead of your dreams to get ahead in business
I am constantly asked the question, “What does it take to get ahead?” Sure you have to work hard, but there are a lot of other factors. Investor’s Business Daily identified 10 traits for turning your...
View ArticleStreet-smart ideas #3
A couple years ago, I wrote two columns on street smarts which really resonated with readers. They asked for more! Drawing on what I’ve learned over many decades in business, I just barely scratched...
View ArticleHow to overcome the jitters and not choke
I recently came across a graduation speech by the valedictorian of a university law school. He began his remarks by acknowledging that he had difficulty deciding what “wisdom” to impart to his fellow...
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